Shipping Policy

Shipping Policy – House Of Evelyn (Canada)

At House Of Evelyn, we are committed to delivering your order as quickly and safely as possible. Below you’ll find all the details about our shipping process, delivery times, and tracking.

Order Processing Time

All orders are processed within 1–3 business days after being placed. Orders are not shipped or delivered on weekends or public holidays. During busy periods, processing times may be slightly longer, but we will always do our best to keep delays to a minimum.

Shipping Times (Canada)

Once your order has been shipped, estimated delivery times are as follows:

Standard Shipping (Canada): 7–14 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high-demand periods.

Shipping Costs

We offer free standard shipping within Canada. Any promotions related to shipping will be clearly displayed at checkout.

Order Tracking

As soon as your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–72 hours to update after shipment.

Customs, Duties & Taxes

All orders shipped within Canada are delivered without additional customs fees. Prices shown on our website are final and include applicable handling costs.

Incorrect or Incomplete Address

Please make sure your shipping address is correct at checkout. House Of Evelyn is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the expected delivery time, please contact us at info.houseofevelyn@gmail.com. Our support team will be happy to assist you and investigate the issue.

Contact

If you have any questions about shipping or your order, feel free to contact us at:
info.houseofevelyn@gmail.com

Thank you for shopping with House Of Evelyn.