Privacy Policy
Privacy Policy – House Of Evelyn (Canada)
1. Collection of Personal Data and Contact Information of the Controller
1.1
Thank you for visiting our website. Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, and protect your personal information. Personal data refers to any information that can be used to identify you personally.
1.2
The controller responsible for data processing on this website is:
House Of Evelyn
Email: info.houseofevelyn@gmail.com
The controller is the entity that determines the purposes and means of processing personal data.
1.3
For security reasons and to protect the transmission of confidential content such as orders or inquiries, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the “https://” prefix and the lock symbol in your browser.
2. Data Collection When Visiting Our Website
If you use our website without registering or submitting information, we only collect data automatically transmitted by your browser to our server (server log files). This includes:
Visited page URL
Date and time of access
Amount of data transmitted
Referring URL
Browser type
Operating system
IP address (partially anonymized)
This data is processed based on our legitimate interest in ensuring website stability and security. The data is not merged with other data sources and is only reviewed in cases of suspected misuse.
3. Cookies
Our website uses cookies to improve usability and enable certain features. Cookies are small text files stored on your device.
Some cookies are deleted after you close your browser (session cookies). Others remain stored on your device and allow us to recognize your browser on future visits (persistent cookies).
Cookies may process technical information such as browser type, location data, or IP address. Persistent cookies are automatically deleted after a defined period.
Certain cookies are required to enable essential features such as the shopping cart or checkout process. Data processing through cookies is based on contract fulfillment or our legitimate interest in providing an optimal shopping experience.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit website functionality.
4. Contacting Us
When you contact us by email or contact form, personal data is collected as provided by you.
This data is used solely to respond to your inquiry and for technical administration.
Legal basis: legitimate interest in responding to customer inquiries or, where applicable, contract initiation.
Your data will be deleted after your request has been fully processed, provided no legal retention obligations apply.
5. Customer Accounts and Contract Fulfillment
Personal data provided when creating an account or placing an order is processed to fulfill the contract.
You may request deletion of your customer account at any time by contacting us.
After contract completion or account deletion, data will be restricted and deleted following legal retention requirements unless further use is permitted by law or consented to.
6. Email Marketing
6.1 Newsletter Subscription
If you subscribe to our newsletter, we will send you updates about our products and offers. Only your email address is required.
Newsletter subscriptions use a double opt-in process.
You may unsubscribe at any time via the link in the email or by contacting us.
6.2 Existing Customers
If you provided your email address during a purchase, we may send you emails about similar products.
You may object to this use at any time without additional costs.
7. Order Processing and Payment Providers
7.1
To fulfill your order, we may share necessary personal data with shipping partners and payment institutions.
7.2 PayPal
If you choose PayPal or PayPal-based payment methods, payment processing is handled by:
PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg
PayPal may perform credit checks to assess payment eligibility. Further details can be found in PayPal’s Privacy Policy.
8. Review Request Emails
If you have explicitly agreed, we may send you a one-time email requesting a product review.
Legal basis: consent.
You may withdraw your consent at any time by contacting us.